These Terms and Conditions govern your access to and use of the k1com online gaming platform, including all products, services, promotions, and features available at k1com.app. Please read them carefully before registering or placing any wager. By creating a k1com account, you confirm that you have read, understood, and agreed to these Terms in their entirety.
A plain-language summary of the most important provisions. The full legal text below governs in all cases.
All k1com accounts are strictly for players aged 21 years and above. Age verification is mandatory. Underage gambling is prohibited and any account found to be held by a minor will be immediately closed with funds forfeited.
Each individual player may hold only one active k1com account. Duplicate accounts will be suspended and balances consolidated or voided. You are responsible for all activity conducted through your account credentials.
All promotional bonuses are subject to wagering requirements specified at the time of the offer. Bonus funds cannot be withdrawn until wagering conditions are fully met. k1com reserves the right to void bonuses obtained through abuse.
Withdrawal requests require completion of KYC (Know Your Customer) verification. Unverified accounts may have withdrawal limits applied. k1com processes verified withdrawal requests to JazzCash and EasyPaisa typically within 5–30 minutes.
Collusion, match fixing, use of automated betting software (bots), exploitation of software errors, money laundering, and any form of fraudulent activity are strictly prohibited and will result in permanent account termination.
k1com provides deposit limits, session timers, cooling-off periods, and self-exclusion options to all players. These tools are accessible directly from your account settings and are processed in accordance with our Responsible Gaming policy.
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and k1com ("k1com", "we", "us", "our"), the operator of the online gaming platform accessible at k1com.app and all associated subdomains, mobile-optimised pages, and application interfaces (collectively, the "Platform").
By completing the k1com registration process, accessing your account, depositing funds, or participating in any game, bet, or promotion offered on the Platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree to any provision of these Terms, you must not use the Platform.
k1com reserves the right to update, amend, or replace these Terms at any time. Material changes will be communicated to registered players via the email address or phone number on file. Continued use of the Platform following notification of changes constitutes acceptance of the revised Terms.
📌 These Terms apply to all products and services available on k1com, including but not limited to: cricket betting, live casino, slots, crash games, Pool Rummy, promotions, loyalty programmes, and all payment transactions.
For the purposes of these Terms, the following definitions apply:
Access to real-money gaming services on the k1com Platform is strictly limited to individuals who are 21 years of age or older. By registering an account, you represent and warrant that you meet this minimum age requirement. k1com may at any time require documentary evidence of age and identity. Where a player is found to be under 21, the account will be immediately suspended, all pending withdrawals cancelled, and any deposited funds returned subject to verification and applicable terms.
To create a k1com Account, you must provide accurate, current, and complete information including your full legal name, Pakistani mobile phone number, date of birth, and any other information requested during the registration process. You agree to maintain and promptly update your account information to keep it accurate and current. k1com reserves the right to reject any registration application at its sole discretion.
Each player is permitted to hold only one active Account on the Platform at any time. The creation of multiple accounts by a single individual — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited. k1com employs technical and manual detection methods to identify duplicate accounts. Where duplicate accounts are identified, all accounts will be suspended, bonus winnings voided, and the matter referred for further investigation.
The k1com Platform is operated and marketed primarily for players in Pakistan. Players accessing the Platform from Prohibited Jurisdictions do so in breach of these Terms. It is the player's sole responsibility to ensure that their use of the Platform complies with the laws applicable in their jurisdiction of residence. k1com makes no representation that the Platform is lawful or available for use in all locations.
You are solely responsible for maintaining the confidentiality of your k1com account credentials, including your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your login credentials with any third party. k1com will never ask you to provide your full password via email, live chat, or telephone.
If you become aware of, or suspect, any unauthorised access to or use of your Account, you must notify k1com immediately by contacting our support team at . k1com shall not be liable for any losses resulting from unauthorised account access where the player has failed to take reasonable steps to secure their credentials.
All information provided to k1com must be truthful and accurate. Providing false, misleading, or incomplete information constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where appropriate.
k1com currently accepts deposits and processes withdrawals via the following payment methods: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Cryptocurrency. All transactions are denominated in Pakistani Rupees (PKR) except for cryptocurrency transactions, which are processed at the prevailing exchange rate at the time of transaction. k1com reserves the right to add, remove, or modify accepted payment methods at any time without prior notice.
All deposits must originate from payment accounts held in the player's own name. Third-party deposits are strictly prohibited. Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method. k1com does not charge fees on deposits; however, your payment provider may apply their own transaction charges for which k1com bears no responsibility.
Withdrawals are available to players who have completed KYC verification. k1com processes verified withdrawal requests to mobile wallets (JazzCash, EasyPaisa) typically within 5 to 30 minutes. Bank transfer withdrawals may take 1 to 3 business days depending on the receiving institution. Minimum and maximum withdrawal amounts apply and are displayed within the player's account dashboard. k1com reserves the right to request additional verification documentation before processing any withdrawal request.
An Account is considered inactive if no login activity is recorded for a continuous period of 12 months. k1com may apply an inactivity administration fee of up to Rs 500 per month to inactive account balances. Players will be notified at their registered contact details before any such fee is applied. Accounts with a zero balance may be closed after an extended period of inactivity.
⚠️ Withdrawals will only be processed to payment accounts registered in the name of the k1com account holder. k1com will not transfer funds to third-party accounts under any circumstances.
k1com offers various promotional bonuses including welcome bonuses, reload bonuses, free bet credits, cashback offers, and VIP loyalty rewards. All bonuses are subject to the specific terms and conditions attached to each individual offer, which are published on the relevant promotional page on the Platform. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail in respect of that promotion.
Bonus funds are subject to wagering requirements that must be satisfied before any bonus-derived winnings can be withdrawn as real money. The applicable wagering multiplier will be clearly stated for each promotion. For the avoidance of doubt, wagering requirements apply to the bonus amount unless otherwise stated. Not all games contribute equally to wagering requirements; game contribution rates are published in the platform's bonus terms section.
k1com actively monitors accounts for patterns consistent with bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, placing offsetting wagers to circumvent risk requirements, or exploiting errors in bonus calculation systems. Where bonus abuse is identified, k1com reserves the right to void bonus funds and associated winnings, suspend the account, and recover any funds withdrawn as a result of the abuse.
All bonuses are subject to an expiry period specified at the time of the offer. Bonus funds and any associated free spins or free bets that are not used within the stated validity period will be automatically removed from the account balance without notice or compensation.
Wagers placed on the k1com Platform are final once confirmed by the system. It is the player's responsibility to verify the accuracy of all selections, stake amounts, and wager types before confirming. k1com shall not be obligated to accept, cancel, or amend a wager after confirmation, except where a manifest error has occurred as defined in clause 7.3 below.
Minimum and maximum stake limits apply to all products on the Platform. These limits are displayed at the time of wager placement and may be adjusted by k1com at any time. k1com further reserves the right to impose individual stake limits on specific accounts where warranted by risk management considerations, without prior notice.
In the event of a manifest error — including but not limited to obvious pricing mistakes, system errors resulting in incorrect odds display, or technical faults affecting game outcomes — k1com reserves the right to void affected wagers and refund stakes. A manifest error is defined as an error that is obviously incorrect and that a reasonable player would have recognised as erroneous at the time of placement.
All cricket betting markets on k1com, including PSL, Pakistan international series, and ICC tournaments, are governed by the specific sports betting rules published within the Platform's betting rules section. In the event of match abandonment, postponement, or any other exceptional circumstance, k1com's published sports rules shall apply. For in-play markets, bets are accepted at the player's own risk, and k1com is not responsible for any delay in the updating of in-play data or odds.
The following activities are strictly prohibited on the k1com Platform and will result in immediate account suspension, forfeiture of balances, and, where appropriate, referral to law enforcement authorities:
All content on the k1com Platform, including but not limited to the k1com brand name, logo, software, game interfaces, graphics, text, data compilations, and promotional materials, is the exclusive property of k1com or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms.
You must not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from any Platform content without the prior written consent of k1com. Unauthorised use of k1com intellectual property may result in civil and/or criminal liability.
k1com collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By registering a k1com Account, you consent to the collection and processing of your personal data as described in the Privacy Policy. k1com implements industry-standard security measures including SSL/TLS encryption and OTP-based authentication to protect your data.
k1com will not sell, rent, or trade your personal data to third parties for their independent marketing purposes. Data may be shared with payment processors, KYC verification providers, regulatory bodies, and fraud prevention services strictly as necessary to deliver the Platform's services and meet compliance obligations.
k1com is committed to promoting responsible gaming practices across its entire player base. The Platform provides a comprehensive suite of responsible gaming tools accessible from within your account settings, including:
k1com enforces a strict minimum age of 21 years for all real-money gaming activity. Players who believe they may be experiencing problem gambling behaviours are encouraged to visit our Responsible Gaming page for detailed information on support tools and external assistance resources. k1com's support team can be reached at for immediate assistance with responsible gaming requests.
To the fullest extent permitted by applicable law, k1com, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of, or inability to use, the Platform, including but not limited to:
k1com's total aggregate liability to any individual player in respect of any claim arising under these Terms shall not exceed the total amount deposited by that player to their k1com Account in the 30-day period immediately preceding the event giving rise to the claim. Nothing in these Terms excludes or limits k1com's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
The Platform is provided on an "as is" and "as available" basis. k1com makes no warranty, express or implied, as to the uninterrupted availability of the Platform, the accuracy of odds or game outcomes, or the fitness of the Platform for any particular purpose beyond personal entertainment.
k1com reserves the right to amend, update, or replace these Terms at any time. Where changes are material — including changes to fee structures, bonus terms, eligibility criteria, or dispute resolution procedures — k1com will provide at least 7 days' advance notice to registered players via their registered contact details or through a prominent notice on the Platform.
Non-material changes, such as corrections of typographical errors or clarifications that do not alter players' substantive rights, may be made without prior notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws applicable to k1com's licensing jurisdiction. k1com operates under an international gaming licence which mandates specific dispute resolution procedures.
In the event of a dispute between you and k1com, you agree to first contact k1com's support team at and allow a reasonable period of not less than 30 days for the matter to be resolved informally. If the dispute cannot be resolved through the internal complaints procedure, escalation options are detailed in k1com's Complaints Policy, available from the support team on request.
Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect legitimate interests.
For any questions, concerns, or complaints relating to these Terms and Conditions, please contact the k1com support team. Our 24/7 support is available in both English and Urdu.
Support Email:
Support Hours: 24 hours a day, 7 days a week, 365 days a year including all Pakistani public holidays.
Response Time: k1com aims to respond to all written enquiries within 24 hours. Live chat responses are typically immediate during normal operating hours.
These Terms and Conditions were last reviewed and updated in January 2026. k1com reserves all rights not expressly granted herein. If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
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